This Privacy Policy explains how UpScaleAce collects, uses, and protects personal information. By interacting with our website, services, or communication channels, you consent to the practices described in this policy.

Information We Collect

We may collect the following personal information:
Name
Email address
Phone number
Business information
Any information you submit through forms, scheduling tools, or messaging systems

Cookie and Tracking Technology Disclosure

We do not use cookies, web beacons, pixel tags, or any other tracking technologies on our website or in our systems. Because we do not use cookies, no browsing behavior, device data, or session information is collected for tracking or marketing purposes. We use no cookie tracking technology.

Any information you provide is submitted directly and voluntarily through our forms. We do not store or access any data through cookies, nor do we share cookie-based or tracking-based information with third parties.

If we ever implement cookies or tracking technologies in the future, this policy will be updated and you will be notified prior to any such use.

This disclosure is provided to comply with A2P 10DLC requirements regarding transparency of cookie and tracking practices.

How We Use Your Information

We use personal information to provide marketing services, respond to inquiries, schedule appointments, deliver campaigns, improve service performance, and communicate with you regarding your account or services.

We may also send appointment reminders, follow up messages, promotional messages, and service updates through email, phone calls, and text messaging.

SMS Communication and Consent

By submitting a form, contacting us, or becoming a client, you agree that UpScaleAce may contact you through SMS for service updates, appointment notifications, follow up sequences, promotional content, and customer support.

Message frequency may vary based on your interactions and service plan.

Standard message and data rates may apply.
You may opt out of SMS communication at any time by replying STOP.
To request help, reply HELP.

We do not share or sell phone numbers for SMS marketing without your explicit consent. Phone numbers provided for SMS will only be used for service related communication and customer messaging.

Sharing and Disclosure

We do not sell personal information.
We may share information with trusted service providers who assist in delivering our services, including CRM platforms, advertising tools, scheduling platforms, and communication software. These partners are required to keep all information confidential.

Data Security

We use industry standard security measures to protect your personal information. While no system is completely secure, we take reasonable steps to protect your data from unauthorized access or misuse.

Your Rights

You may request to access, update, or delete your personal information at any time by contacting us. You may also update your communication preferences or opt out of SMS messages as described above.

Contact Information

Upscale Ace
North Canton Ohio
Email: [email protected]
Phone: (330)546-6519

Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website.